Elevate Your

Trade Fair

Experiences

Organizing and managing events and trade fairs can be a complex task, but with our integrated Customer Experience platform, you can streamline operations and deliver exceptional experiences to your attendees.

Our platform combines a cloud-based omnichannel contact center, CRM, and case management system to provide a comprehensive solution for all your event needs.

Seamless

Communication

Omnichannel Contact Center: Engage with attendees through their preferred channels, including phone, email, chat, and social media. Ensure no query goes unanswered with our unified communication hub.

Real-Time Support: Provide instant assistance to attendees, exhibitors, and sponsors, enhancing their overall experience and satisfaction

See how our solution drives success in event hosting

Transform your event experience, leave a lasting impression on your attendees!

Efficient Event

Management

CRM Integration: Keep track of all attendee interactions, preferences, and feedback in one place. Use this data to personalize communications and improve future events.

Case Management: Quickly resolve any issues or concerns that arise during the event with our robust case management system. Assign, track, and manage cases to ensure timely resolutions.

Data-Driven

Insights

Analytics and Reporting: Gain valuable insights into attendee behavior, engagement levels, and event performance. Use these insights to make informed decisions and optimize future events.

Feedback Collection: Gather feedback from attendees and exhibitors to understand their needs and expectations better. Use this feedback to continuously improve your events.

Redefine Customerconnections

Leverage our Customer Experience platform, and create memorable and successful events today!

Enhanced Attendee

Experience

Personalized Communication: Tailor your messages and offers based on attendee preferences and past interactions. Make every attendee feel valued and appreciated.

Automated Workflows: Automate repetitive tasks such as registration, follow-ups, and reminders, freeing up your team to focus on more strategic activities.

Scalability and

Flexibility

Customizable Solutions: Our platform can be tailored to meet the unique needs of your events, whether it’s a small trade fair or a large-scale conference.

Scalable Infrastructure: Easily scale your operations as your event grows, ensuring a smooth and efficient experience for all participants.

Our Customers, Our Success

Trusted by companies to help them increase efficiency, reduce costs, and improve customer experience.

GOIP Limited provided timely and reliable service that helped streamline our operations. Their team was responsive, professional, and solution-oriented exactly what we needed. I’d confidently recommend them to any organization seeking dependable IT and connectivity solutions.

One of Fortune Sacco's persistent challenges was competition from commercial banks and digital lenders. By leveraging the GoIP system's advanced customer relationship management (CRM) tools, the Sacco has been able to enhance member engagement and retention. Members now experience faster resolution of issues, personalized financial advice, and improved access to services such as mobile banking and loan processing. The GoIP call center system has not only resolved longstanding challenges for Fortune Sacco but also positioned it as a forward-thinking institution committed to member success. By embracing this technology, Fortune Sacco continues to redefine its role in economic empowerment while ensuring that its members receive exceptional service tailored to their needs. Truly, this partnership underscores their slogan: Your Success, Our Success.

GoExperience Call Center has greatly improved our company’s productivity. The easy-to-use and interactive UI has helped increase the number of calls made, and I can now easily monitor agent activity and access detailed reports that we use to improve our services. Their customer support is also exceptional—GoIP Support responds quickly to my requests and even implements feature improvements when needed. Truly a reliable partner!

"Through acquiring Go-Experience, we’ve been able to resolve the problems we were facing like setting break times, determining the login and log out time for agents and we’re now able to access that data whenever we need it. We are able to get reports on the number of calls we receive in a day and the number of dropped calls."

"Through acquiring Go experience we have been able to achieve one of our major objectives which is to serve our clients by resolving the issues they raise via the contact center. The feature we utilize most is inbound calling as our clients are able to reach us whenever they have any queries."