Lending and

Debt collection

Maximize customer engagement and collections with a high-performance, AI-driven contact center built for lending and debt recovery. Automate outreach across voice, WhatsApp, email, and SMS, ensuring faster approvals, proactive follow-ups, and increased debt recovery rates. Use intelligent dialers (preview & auto), configurable call dispositions, and automated call-back reminders to optimize every interaction. With 99.99% uptime, built-in compliance tools, and real-time analytics, your team can boost efficiency while staying fully compliant—all in a scalable, easy-to-deploy platform.

Intelligent Dialers for Maximum Reach & Recovery

Increase successful connections with preview and auto-dialers, optimized for queue-based and lead-based strategies—so your team connects with the right customers at the right time.

Configurable Dispositions & Automated Follow-Ups


"Track every interaction with customizable call dispositions and use automated call-back reminders to follow up at the optimal time—maximizing conversions and recovery rates.

Omnichannel Engagement to Reach Customers Anywhere

Engage borrowers via voice, WhatsApp, SMS, and email, ensuring seamless communication across multiple channels for loan approvals, payment reminders, and debt collection.

Compliance & Security for Financial Communications

Ensure regulatory compliance and data security while managing missed calls, call-backs, and customer disputes with built-in reporting and audit trails.

Real-Time Analytics & Performance Tracking

Monitor campaign performance, SLA adherence, agent productivity, and resolution rates with real-time reports—giving managers the insights they need to optimize collections.

Simplify the way youConnect with customers

Optimize your agents' productivity and customer experience, while increasing customer retention and satisfaction.

Resources

Catch up with the latest updates, guides and industry trends from our customer experience experts.