Our plans are charged by usage. You are charged by interactions, number of users, and channels used.

Interactions are counted as individual messages sent through any channel on the platform.

A channel is any method of interaction with your customers, including calls, SMS, WhatsApp, email, and social media accounts

Go-Experience has multiple packages to help teams of all sizes carry out their work.

Our free trial is available for you to test our platform at no cost for 14 days. The free trial is full-featured but we do not provide integrations with your existing systems.

We will alert you before your trial expires. You can then select a plan and pay to continue using the platform. If you choose not to continue, your account will be suspended.

Our plans are available from Ksh 3000 for the lite package which includes access to non-voice channels and up to 1000 interactions per month. Our premium plan offers all voice & non-voice channels and up to 5000 interactions per month.

Find out more about our plans and all the bundled features on the Go-Experience pricing page

No, the cost to send/receive SMS messages and make calls is not included in the price of your Go-Experience subscription.

Our team will help you to set up an account or integrate your existing account with one of the supported telco providers and the costs will be paid to them.

Not at all. We offer first-class customer service at no extra cost outside your SaaS subscription.