OmniChannel Contact center Software

Build Better Customer Experience

Go-Experience provides an all-in-one solution contact center solution to help you deepen your customer connections across every channel.

Superior customer experiences

Your customers expect to reach you easily. Go-Experience helps manage interactions & assist your customers across multiple channels

Easy Scalability

Go-Experience cloud contact center software allows you to easily scale your resources to keep up with demand, not waiting weeks to deploy new infrastructure.

Flexible Pricing

Our flexible pricing means you only pay for the resources your company needs. You no longer need to worry about expensive infrastructure and maintenance costs.

Go-Experience Cloud

Empowering Exceptional Customer Experiences

Go-Experience is a cloud contact center solution redefining customer experience in organizations. We provide a way for organizations to interact with their customers in the way that best suits them.

Go-Experience enables organizations to provide personalized engagements across different touchpoints from a central platform.

By providing uniform responses & access to customer information within the system, your customer service agents deliver consistent engagement across all channels.

With a robust contact center solution, communication is more effective, personal and helps your organization increase its customer satisfaction, decrease support costs and simplify process management.

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Interactions Daily

Key Features

All the features you need to improve your contact center, built into a unified system.

Gx Channels

Unifies customer & agent interactions across phone, email, chat, text and social channels on one platform.

Gx CRM

Consolidate your customers' & prospects' information and track your interactions with them in one central space

Gx Campaigns

Create, distribute & track campaigns across multiple channels to collect feedback from customers.

Gx ACD

Automatically distribute incoming calls to the best suited agent depending on availability, skill set & information required

Gx Reports

Gather important information & insights from your contact center software to help in decision making.

Gx IVR Builder

Create & deploy a voice response that callers can interact with & respond to so as to route the call to the right resource.

Gx Workforce management

Automate processes & track performance to replace manual workflows and increase productivity.

Our Customers, Our Success

Trusted by companies to help them increase efficiency, reduce costs, and improve customer experience.

"The specific problems we were encountering are that we did not have direct control over the contact center as we could not view the dashboard. We wanted more control and the ability to view our live data, generate our own reports, and monitor our costs on a daily basis. Through acquiring Go-Experience we have been able to resolve the challenges we were experiencing."

"Through acquiring Go-Experience, we’ve been able to resolve the problems we were facing like setting break times, determining the login and log out time for agents and we’re now able to access that data whenever we need it. We are able to get reports on the number of calls we receive in a day and the number of dropped calls."

"Through acquiring Go experience we have been able to achieve one of our major objectives which is to serve our clients by resolving the issues they raise via the contact center. The feature we utilize most is inbound calling as our clients are able to reach us whenever they have any queries."

"We wanted a centralized platform where all our staff could receive and make calls. Through acquiring Go-Experience, we have been able to have a centralized platform where our staff can comfortably make calls and also receive calls among themselves and also from clients."

Simplify the way you connect with customers

Optimize your agents' productivity and customer experience, while increasing customer retention and satisfaction.

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Go-Experience provides customized solutions to enable businesses improve their customer experience.

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Go-Experience Cloud Contact Center Solutions